Delivery Information
At Vape Fans, we aim to provide fast, reliable, and hassle-free delivery across the UK. Below you’ll find all the details about our shipping options, costs, and estimated delivery times.
1. Delivery Options & Costs
Royal Mail Tracked 24
| FREE Shipping on UK orders over £60** £4.25 flat shipping rate applies to all UK orders under £60. * Shipping cost is based on the final subtotal after discount codes have been applied. applied. | |
Royal Mail Tracked 48
| FREE Shipping on UK orders over £30** £3.39 flat shipping rate applies to all UK orders under £30. * Shipping cost is based on the final subtotal after discount codes have been applied. |
2. Order Tracking
All orders come with tracking, so you can monitor your parcel’s journey in real-time. You will receive a tracking number via email once your order has been dispatched.
3. Delivery Restrictions
- We only deliver within the UK.
- All orders are subject to age verification checks upon purchase and delivery.
- We are not responsible for delivery delays caused by Royal Mail strikes, adverse weather conditions, or incorrect shipping details provided by the customer. However, we will do our best to communicate with Royal Mail to ensure timely updates on status.
4. Missing, Delayed, or Lost Orders
- If your order hasn’t arrived within 5 working days of dispatch, please contact our support team.
- If Royal Mail confirms a lost parcel, we will arrange a replacement or refund.
For any questions or concerns regarding your delivery, feel free to reach out to our customer support team at [email protected].
Shop with confidence at Vape Fans – fast, secure, and reliable delivery every time!